Introduction

Sun Coast Cycle Sports LLC (“Sun Coast Cycle Sports,” “we,” “us,” or “our”) operates the website suncoastcyclesports.com. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

By using our website, you agree to the collection and use of information as described in this policy.

Information We Collect

We collect information that you provide directly to us when you:

• Place an order (name, email, shipping address, billing address, phone number)
• Create an account on our website
• Subscribe to our mailing list
• Contact us via email, phone, or our contact form

We also automatically collect certain information when you visit our website, including your IP address, browser type, pages visited, and referring URL. This data is collected through cookies and similar technologies.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations, shipping notifications, and tracking information
• Respond to your questions and customer service requests
• Send promotional emails (only if you have opted in — you can unsubscribe at any time)
• Improve our website, products, and customer experience
• Prevent fraud and protect our business

Payment Security

All payment transactions are processed through secure, PCI-compliant payment processors. We do not store your credit card information on our servers. Your payment details are encrypted and handled directly by our payment providers (including PayPal, Visa, Mastercard, American Express, Discover, and Affirm).

Cookies

Our website uses cookies to:

• Keep items in your shopping cart
• Remember your preferences and login status
• Analyze website traffic and usage patterns
• Deliver relevant content and improve site performance

You can configure your browser to refuse cookies, but some features of our website may not function properly without them.

Third-Party Services

We use trusted third-party services to operate our business. These services may have access to your personal information only as needed to perform their functions:

• BigCommerce — Our e-commerce platform
• Shipping carriers (USPS, UPS, FedEx) — To deliver your orders
• Payment processors — To securely process payments
• Klaviyo — Email marketing (only if you subscribe)
• Google Analytics — Website analytics

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Data Retention

We retain your order information for as long as necessary to fulfill our legal and business obligations, including warranty support, tax compliance, and dispute resolution. You can request deletion of your account and personal data by contacting us.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing emails at any time (use the unsubscribe link in any email)

To exercise any of these rights, please contact us.

Children’s Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect immediately upon posting to this page. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy, please contact us:

• 84786 US-81, Norfolk, NE 68701
• 402-371-7002
• parts@powersportsnation.com